Have you ever come across the issue of the Ticketmaster app not working? It irritates you a lot, for example, if it’s your usual service for ordering something in a rush. However, the issues people immediately come in contact with are the app crashing or closing unexpectedly and not acting at certain times.
Ticketmaster is a ticket sales company based in California in the United States and is the sole company that processes ticket sales and distribution. It is likely as a user of the App you have already attended an endless number of events. The app sells different kinds of theatrical, sports, and concert venue event tickets. Nevertheless, this behavior is analogous to that which you may experience with other Apps, where users complain that Ticketmaster is not usable sometimes.
So without any further ado, let me walk you through this amazing blog on the issue of the Ticketmaster app not working.
Reasons for Ticketmaster App Not Working
Before we jump on the solutions to the Ticketmaster app not working, you must know the reason behind this problem. I have mentioned all the possible reasons for this error here below:
- Slow or Poor Internet: A slow, unstable, or poor Internet connection is often the reason for most web-related errors including this Ticketmaster app not working issue.
- Server Issues: Another reason behind the problem may be the server issues being down due to being overloaded or a maintenance schedule. This happens very frequently with Ticketmaster.
- Cache issues: If you haven’t checked the app’s cache and data in a while then there are chances that the application may get outdated or corrupt and then later it can cause issues with the functionalities and result in the Ticketmaster app not working.
- Outdated app version: If you are unaware of the Ticketmaster version that you are using then it might be contributing to this error. Using an outdated or older version of the Ticketmaster app can lead to functioning issues and performance glitches.
- Wrong Date & Time Settings: If the settings of the date and time are wrong on your device then this can also cause the application function to not work properly.
- Error in Device: If there is any glitch or malfunctioning in the device then also it can result in the Ticketmaster app not working issue.
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How to Fix Ticketmaster App Not Working?
So now that you are aware of all the possible reasons, here are the fixes for the Ticketmaster app not working mentioned below:
Solution 1: Check the Server Status
The first thing you should take care of if you encounter a Ticketmaster app not working problem with an app. It is important to ensure that the app servers are up. For the same purpose, you can use a down detector which is an ideal site.
Solution 2: Check Your Internet Connection
Ticketmaster can experience frequent poor functioning during an unsteady internet connection just like any other service that can lead to the Ticketmaster app not working. The Ticketmaster site or app may get hindered if your internet connection is slow, unstable, or blocked by a firewall or an antivirus.
Try your internet connection and the speed is enough to run the Ticketmaster site or app. If your internet is slow or down, reboot the router or provider to resolve the problem. Your connection can be restored and therefore any network malfunction may be taken care of too.
Solution 3: Reinstall the Application
Another solution that you can try is uninstalling and reinstalling the app, you should attempt. At times some problems might arise with the App that would result in the App showing your purchased ticket getting missing in action, or simply trying to log in to your account which may result in the Ticketmaster app not working.
Most of the time it is just installing a new update or an entirely fresh install of the app that will remove any bugs and restore proper functionality. To remove the app, press very firmly on the app icon, in the Apps section. Look attentively until the Uninstall option is there. Throw that app out and click on it to Uninstall from your device. Just like before, you go to your Google Play Store / AppStore to search for the App you used. Then, install it again on your device.
Solution 4: Clear the Accumulated Cache & Data
Whenever App you are using potential data temporary files get stored in the device. While most of the time you might be using these files you might encounter that they got corrupted which resulted in the issue of Ticketmaster not working. Misconstructed Cache and Cookies as well can also be in the way as you try to log in to your account. You can try cleaning the cache files on your device as far as options like Login errors or credit card errors on Ticketmaster Go. If you are using the browser version of Ticketmaster, follow these steps to clear the Cache data:
- Open the browser that you use.
- Click on the three dots in the right-hand corner of the page.
- Click on the Settings option from the list.
- Go to the Privacy and Security settings.
- Click on the Clear Browsing Data option.
- Select Cookies and Cached images and files options from the list, and click on the Clear Data option to clean up the browser cache.
If the Mobile site of Ticketmaster is used, then the only files the Android phones can clear the App and solve the Ticketmaster app not working. No such camera aftermarket accessories have been available on iOS devices until now. To clear the cache on your Android device, follow these steps:
- Open the device settings and go to the Apps section.
- Search and click on Ticketmaster from the list of Apps.
- On the App info page, click on the Clear Cache option that can be found at the bottom.
Solution 5: Update the App’s Version
It is worth noting that if the Ticketmaster App is old, it might cause the Ticketmaster app not to work. In cases like that, we have to apologize that sometimes, with the App, the features could have some problems functioning well. It is possible to check if any updates remain pending to be installed and resolve all the errors.
You will be able to find an ‘Update’ option in the case of an update as long as you search ‘Ticketmaster’ on Google Play Store or AppStore. Likewise, Android users too can make use of the feature auto-audits in Play Store to such effect that if there are any subsequent updates for the respective app, the app updates in automatic mode.
Solution 6: Set the Correct Date & Time
Besides the other cause of the Ticketmaster Not Working is you’re not setting the right date and time on your device. There could be an evolution of time zones and dates when a trip takes you to a new destination. You may experience some problems if this does not sync with the date and time settings of Ticketmaster either. The App probably will not work for you in such a case.
Confirm the consistency of the date, as well as time, on your device in the time zone of your location. If such edits () are made, update the App select the App again, and verify if it is working fine. In addition, you can set up the option to let your phone get the current date and time automatically.
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Solution 7: Restart the Device
If the App keeps crashing each time you use it, try this method to fix the issue of Ticketmaster Not Working. For a start, you need to do two things: one is to close the tab connecting your device to Approve Software by the ‘Home’ button that is located at the bottom of your phone. Then, you can boot into your device by rebooting it. One more way to do that is restarting your PC.
The option for the same is available. With Android phones, you can long press the Power button and some options depending on your phone’s setting will quickly be visible. Once you click Restart, the phone’s settings will be rebooted, and it will start again after a few minutes.
When it comes to iOS devices performing a long press on the Volume down and Power button simultaneously will result in a slider that appears for you. Create a rule that shuts your Phone down and turns the device back On as soon as possible.
Wrapping Up
So I hope now after reading this blog on how to fix the Ticketmaster App Not Working all your doubts and queries have been resolved. If you still have any suggestions, please feel free to reach out to us and we will get back to you as soon as possible. To read more such interesting blogs, keep visiting our website, Moneytech Insiders. Have a great day ahead!
Meet Ujjwal, a passionate empath with a dynamic ambivert personality. Grounded in a dual passion for psychology and English literature, her academic pursuits mirror the essence of her being. With a keen aptitude for analysis and research, she now graces the platform of Moneytech Insiders as a distinguished blogger, ready to share her insights with the world.